Contact
Please use the form below to contact us.
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We will respond to your inquiry as soon as possible; however, please note that it may take 2–3 business days to reply. If your inquiry is urgent, please contact us by phone.
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Privacy Policy
CES PEAK Co., Ltd.
1. How We Manage Personal Information
We properly and securely manage personal information and implement appropriate measures to prevent unauthorized access, loss, leakage, alteration, or damage of personal information.
2. Purpose of Use of Personal Information
The personal information you provide will be used solely for the purposes set forth below and only to the extent necessary for our legitimate business operations.
- The personal information provided by customers will be used only to the extent necessary to arrange the requested services and process any related or ancillary services associated with those services.
- We will use your personal information to contact you regarding your inquiry or reservation.
- We will use your personal information to respond to your inquiries and requests.
- We may use your personal information to provide information about our products, services, and promotional campaigns, as well as those of our affiliated companies; to request your feedback or reviews after your stay or participation in our services; to conduct surveys; to provide special offers and benefits; and to prepare statistical data. Any statistical data will be processed in a form that does not identify individual customers.
3. Voluntary Provision of Personal Information
The provision of personal information is voluntary. However, if you choose not to provide some or all of the personal information required, we may be unable to provide the services described in Section 2.
4. Disclosure of Personal Information to Third Parties
We will not disclose or provide your personal information to any third party except where required or permitted by applicable laws and regulations.
5. Entrustment of Personal Information
To achieve the purposes described in Section 2, we may entrust certain business operations to third-party service providers. In such cases, we carefully select service providers that appropriately handle personal information and require them, through contractual or other appropriate measures, to maintain the confidentiality, security, and proper management of personal information.
6. Collection of Personal Information Through Cookies and Similar Technologies
We do not collect personal information through any method that is not readily recognizable to the individual.
7. Your Rights Regarding Personal Information
Upon request from the individual, we will respond to requests for notification of the purpose of use, access to, correction, addition, or deletion of personal information, suspension or deletion of its use, and suspension of its disclosure to third parties. Before processing such requests, we will verify the identity of the requester and respond within a reasonable period of time.
For any inquiries regarding our handling of personal information, please contact us using the information below.
CES PEAK Co., Ltd.
Personal Information Inquiry Desk
Address: Sankyo Building East Wing 2F, 5-2-18 Nishitenma, Kita-ku, Osaka 530-0047, Japan
Tel：+81-6-6360-9277