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  • Please note that it may take 2 to 3 business days for us to respond. If your inquiry is urgent, please contact us directly by phone.
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    If you do not receive this confirmation email, we apologize for the inconvenience and resubmit your inquiry.
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Privacy Policy

CES PEAK Co., Ltd.

1. Management of Personal Information

Our Company manages personal information appropriately and securely, implementing strict protective measures to prevent the leakage, loss, or destruction of personal information.

2. Purpose of Using Personal Information

The personal information provided will be used within the legitimate scope of the Company's business activities for the following purposes:

  • To arrange the requested services and complete procedures for incidental services based on the customer's application.
  • To communicate and maintain contact with customers.
  • To respond to various customer inquiries and requests.
  • To provide information on products, services, and promotional campaigns of the Company and its partner companies to request feedback, impressions, or surveys after travel participation; to provide special benefit services, and generate statistical materials (processed into non-personally identifiable data).

3. Voluntariness of Providing Personal Information and Consequences

Providing personal information to the Company is entirely voluntary. However, if you choose not to provide part or all of the required personal information, we may not be able to deliver the services described in Section 2.

4. Provision of Personal Information to Third Parties

The personal information provided will not be shared with or provided to third parties, except when required by applicable laws and regulations.

5. Outsourcing of Personal Information

The Company may outsource a portion of its business operations to third party contractors to achieve the purposes described in Section 2. In such cases, we select contractors that handle personal information appropriately, and enforce proper supervision by entering into agreements regarding the secure management and confidentiality of personal information.

6. Acquisition of Personal Information by Methods Not Easily Recognizable by the Individual

The Company does not acquire personal information through any methods that are not easily recognizable or noticeable by the individual.

7. Requests for Cessation of Use, Disclosure, Correction, and Deletion of Personal Information

Upon request from the individual, the Company complies with notifications regarding the purpose of use, disclosure, correction, addition, deletion, cessation of use, erasure, or cessation of provision to third parties of their own personal information. Upon verifying the identity of the individual, we will respond within a reasonable timeframe.

For any questions or concerns regarding your personal information, please contact our dedicated window:

CES PEAK Co., Ltd. Personal Information Inquiry Desk
Address: 2F Sankyo Bill Higashikan, 5-2-18 Nishitenma, Kita-ku, Osaka-shi, Osaka, Japan
Phone: +81-6-6360-9277